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PROPEL SRL (hereinafter "PROPEL SRL"), is concerned with the protection of your personal data and respect for your privacy.
Here's how we do it:

Our duty and your privacy:

This information concerns you if you are already a customer of ours, if you are registered on our site, if you have subscribed to our newsletter or if you are visiting our website.


In the management of your data relating to the registration activities on the site and the sale of products, the data controller is PROPEL SRL, CF / VAT number 01833240474, with registered office in Via Pisana 314 50018 Scandicci (FI)


If you are already a customer, you are registered or you are simply visiting the website, or you have subscribed to our newsletter, we inform you that your data will be legitimately processed according to our decisions regarding the methods and purposes of the processing itself. .


We only ask you to read this information carefully to be fully informed on how we process your personal data.


As soon as you interact with, we begin to collect data. Their collection can take place either through your specific communication or automatically while using the website.

Here's how the collection takes place:


Your identification data
(name, surname, date of birth, address and e-mail)

  Browsing the website  X

  Your phone numberX (only if provided with your initial)

Using  X  X

Conclusion of purchase orders  X  X

Customer support service  X  X (only the order number)

Marketing communications (newsletters, etc.) X (only with your explicit consent


Contact details

Your first and last name, shipping and billing address, telephone number, e-mail address.

Identification data

Your IP address, login information, browser type and version, time zone, types of plug-ins, geolocation information about where you might be, operating system and relative versions, etc ...

Data relating to the use of

Your navigation path within the site , your views of products and services, page loading and response times, download errors, browsing duration, behavior and other actions, etc ...

And what about sensitive data?

We do not collect any type of sensitive data that may concern you (i.e. personal data that reveal racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, data relating to health or sexual life or sexual orientation).


We can process your data only for certain reasons and, in any case, always in the presence of a legal basis that allows us to do so. This is why we process your data:


The data is processed to allow registration on the Site, access and execution of the services reserved for registered users and the possible sending through the Site of a purchase order for the products available on the Site with the consequent conclusion with Propel of the relative sales contract, including any administrative and accounting formalities. In this case the legal basis is the contract and the legitimate interest.


Notification of changes to our services, customer support by phone or email, including the correction of any bugs. In this case, the legal basis is the contract.


The data is processed for sending advertising material and newsletters, for carrying out commercial information activities, by telephone, SMS, e-mail, as well as with traditional methods (eg sending catalogs by paper mail), on promotional and commercial initiatives. of Propel, for carrying out market research and surveys for detecting customer satisfaction. In this case, the legal basis is your consent.


For the sole purpose of offering you offers as far as possible in line with your interests, we will perform some analyzes on aggregate data without carrying out any profiling activity on your specific habits. In this case, the legal basis is the legitimate interest.

In any case, there is no automated decision-making process that concerns you.



It is the authorization to process your personal data for a specific purpose.

You can change your mind whenever you want!

You can withdraw your consent at any time by sending us an email to the following address:

If you decide to withdraw your consent and there are no other reasons that authorize us to process your personal data, we will stop processing. On the other hand, if another legal basis authorizes us, we will continue the treatment always respecting your rights.

The contract

The processing of your data is necessary for the preliminary information to the purchase and for the execution of the related contract.

The legitimate interest

The processing of your data is possible on the basis of our legitimate interests or those of third parties, as long as they do not prevail over your rights and freedoms. Legitimate interests may concern:

  • collecting information from your behavior on our website and / or applications;

  • deliver, develop and improve our services;

  • allow us to improve, customize or modify our services and offers;

  • verify the effectiveness of our marketing campaigns;

  • improve data protection.


The data processing takes place mainly electronically, with the exception of the shipping activities of the products which can also be carried out with manual tools.


Your choices

You can decide not to communicate your data to us

In this case, you can continue browsing our site, but we will not be able to provide you with any services without your personal data.

You can disable cookies by changing your browser settings

You can block cookies by setting your browser to prevent their storage. You can also delete cookies directly from your browser settings. If you disable cookies, you can continue browsing our site, but some of our services may not work properly. To find out more, consult the cookie policy.

You can ask us not to use your data for marketing reasons

Before starting the processing, we will inform you about our possible intention to use your data for marketing reasons and (if applicable) for the involvement of third parties. You can withdraw your consent to receive promotional messages by clicking on the appropriate link that you will find in all our communications or by sending us an e-mail to the following address:

Your rights

You can always exercise your rights by sending us an email to the following address:

You have the right to access information about you

This entails the right to ask us for further information regarding:

  • the categories of data we process;

  • the purposes of the processing;

  • the categories of any recipients to whom the data may be disclosed;

  • the data retention period or, failing that, the criteria for determining this period;

  • the other rights regarding the use of your data.

We will provide you with the information within one month of your request, unless this affects the rights and freedoms of other parties (for example the privacy of another person or intellectual property rights) or if there are legal obligations that prevent it. We will notify you if we are unable to fulfill your request for these reasons.


You have the right to have your data corrected if it is inaccurate or out of date

You have the right to obtain the cancellation of your personal data (right to be forgotten)

You can, at any time, ask us to delete your personal data in our possession, in the event that the storage of your personal data is no longer necessary for the purposes of the processing.

You have the right to transfer your data to another operator (data portability)

We will provide you with a copy of your data in an interoperable format in case you want to transfer it to another operator. In the event of your request and if technically possible, we will directly transfer the data to the new operator. We will not proceed with any transfer, in the event that the portability of your data also involves the dissemination of the personal data of other individuals.

You have the right to object to the processing of your personal data by us

You can always contact the Supervisory Authority to propose your possible complaints. Before doing that, feel free to contact us! We will be happy to resolve any problems relating to the processing of your personal data.

You have the right to object to the use of your data through automated decisions, including profiling

We may use your data to identify information that is potentially relevant to you (for example, to send you personalized emails based on your preferences we have collected). Otherwise, we will only use your data to provide you with our services.

We guarantee your rights even if we process your personal data on behalf of third parties

If we process your data on behalf of third parties, we guarantee that requests relating to the exercise of your rights will be transmitted to them without undue delay.

What level of security do we adopt to process your data?

We guarantee that the processing of your data takes place in maximum security: we have in fact adopted suitable physical, IT and organizational measures to ensure the protection of your data.

However, we must remind you that:

  • You disclose your data to us at your own risk. We try our best but, unfortunately, there is currently no 100% secure data transmission.

  • You must always keep your username and password safe, you are the only one who knows them.

  • If you have the perception that you have suffered a breach of your data, we invite you to contact us immediately at


Your data is processed within the European Union and in the other data structures managed by the third parties identified below.

From the moment you communicate your personal data to us, you also consent to their transfer, storage and processing by us.

In case we need to transfer and / or store your data outside the EU, you will be adequately informed about this. Even in this case, we will take all appropriate measures to ensure maximum protection.


We will cease the active processing of your data within 12 months from the last use of the service or from the closure of your account, unless any legal obligations (e.g. sales invoices) require us to keep your data for a longer time. For promotional activities aimed at you, which you can always ask us to stop, we will keep your data for a maximum of 24 months from your subscription to the service.


To carry out our online business we need to use third parties to host applications, communicate with customers, manage e-mails, etc. We assure you that this collaboration takes place with the best subjects on the market that provide this type of services. We only share your data with them when it is necessary to ensure the maximum functionality of our services and in accordance with the security measures and good practices described in this Privacy Policy.
For more information contact us at



We use cookies and other technologies to ensure you have the best possible browsing experience. Therefore, during your interaction with we will place cookies on your device to store some information, including your preferences, the type of device you use, ensuring a more efficient operation of the site. You can always change your browser settings to refuse cookies. Some cookies are automatically deleted at the end of the browsing session (so-called session cookies), while others remain stored in the terminals (persistent cookies).

What are cookies

Cookies are small text files that the sites visited by the user send and record on their personal computer or any other device, including mobile, to be then re-transmitted to the same sites on the next visit.

Cookies are used for various purposes: for example, to remember the user's actions and preferences (such as, for example, login data, the chosen language, font size, other display settings, etc.) that they do not have to be indicated again when the user returns to visit said site or browse from one page to another of it; or to perform computer authentication, session monitoring and storage of information regarding the activities of users who access a site and may also contain a unique identification code that allows you to keep track of the user's navigation within the site for statistical purposes or advertising.

Cookies can be sent by, or also by different sites (so-called "third party" cookies).

Some operations could not be performed without the use of cookies, which in some cases are therefore technically necessary for the site to function itself.

Types of cookies present on the site  and their functions

There are various types of cookies, depending on their characteristics and functions:

All the types of cookies mentioned above may remain on your computer or mobile device used by you for different periods of time, depending on the function they perform.

The cookies stored on your computer or mobile device cannot be used to retrieve any data from your hard disk, transmit computer viruses, identify and use your e-mail address, nor for purposes other than those described above.

How to change your cookie settings

You can set and manage your cookie preferences at any time by selecting which cookies to authorize, block or delete, in whole or in part, through the settings of your browser (i.e. the navigation program you use).

Below is the path to follow to manage cookies from the following browsers:

For more information and details on the various types of cookies, their methods of operation and characteristics, we invite you to visit the sites - free access, independent from - and

To disable analytical cookies and to prevent Google Analytics from collecting data on your navigation, you can download the browser add-on for deactivating Google Analytics:

We will keep your cookie preferences thanks to a specific technical cookie having the characteristics specified in the previous table.

We inform you that blocking or deleting, in whole or in part:

  • technical cookies, could make it impossible to use our site, view its contents and use the related services;

  • functionality cookies, could mean that some services or certain functions of the site are not available or do not work correctly, forcing you to modify or manually enter some information or preferences every time you visit the site;

  • of the other cookies present (analytics and profiling) will not affect the functioning of the site.

How can I block cookies?

You can block cookies simply by activating the setting on your browser that allows you to refuse the placement of cookies. If you use your browser settings to disable, reject or block cookies (including essential ones), part of our website will not work completely. In some cases, our website may not even be accessible. We also inform you that if third parties use cookies, we have no control over their use.


Thank you for reading this information that we have tried to make simple, clear and transparent. In any case, we always try to improve: if you have any suggestions, please write to us at
This information may change in the future: any changes will be communicated to you by e-mail, so that you can have the widest control of your data.

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